Do you have a product that needs servicing or maintenance? This is the Applied Physics Systems Return Materials Authorization (RMA) form, which is used for the return and/or servicing of purchased products only. Use the Advanced Replacement Request Form for leased equipment. Fill in the form fields, click the submit button at the bottom of the form, and an RMA number will be sent to you.
The Applied Physics Systems website lists FAQs on the company page and also product-specific FAQs on the product pages. This section contains all of the FAQs, in one location, for convenient browsing. Is there something we’ve missed? Let us know using the “Contact Us” form and we will send you an answer.
No. Our Directional and Gamma Sensors are interchangeable. The standard connection from our Model 750 Directional Sensor to the Model 751 Gamma Sensor is through our NET bus system. In this system, the Directional Sensor controls and connects to devices on the bus and manages their communication with the host system.
Our Directional Sensors are ±0.1° for inclination and toolface and ±0.4° for azimuth. Product specifications are listed on all our data sheets.
Applied Physics Systems communication protocols are documented for all our products in the User Manuals.
Applied Physics Systems is headquartered in Mountain View, California. We also have a Sales Office in Calgary, Alberta, Canada. We can receive visitors at both offices anytime, by appointment. Please contact us to arrange a visit.
Applied Physics Systems designs and supplies a standard product offering of OEM sensor products (directional, gamma, and magnetometer) to system integrators and MWD systems and related peripheral devices to customers providing MWD services. We also engage in customer development projects with strategic partners.
Applied Physics Systems provide maintenance and repair services for all of the instruments and systems we supply to our customers. We provide in-house and field based training as needed to our existing customers to facilitate the correct use and deployment of our systems and instruments. We offer our products for sale and in some cases as rentals. We do not provide any services which involve operating our equipment, such as MWD Services or Directional Drilling Services.
Applied Physics Systems employs an exhaustive quality and qualification process for all our new product designs and applies custom designed production tests for each individual item manufactured. Testing for performance (calibration and accuracy), for reliability and/or for environmental conditions (temperature and vibration) depends on the instrument or assembly.
Applied Physics Systems technical bulletins and technical documentation can be accessed online. The documentation list is password-protected; if you do not have a password, please fill out the form below and a password will be sent to you.
Applied Physics Systems maintains secure customer portals where custom documentation, such as drawings, specifications, RMAs, and custom manuals can be securely stored and accessed. Click on the Login below to access your customer portal. If you do not have a customer portal, or do not know how to access it, click on “Request Account Now”.
If you need to open a customer account portal, do not know if your company has one, or do not know how to access an existing portal, please fill out this form and click Submit. An Applied Physics Systems representative will contact you to assist you with customer portal access.
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